Helpful Information

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Passport Information

IMPORTANT TRAVEL NOTICE
All tourists entering the Turks and Caicos Islands are required to have a PASSPORT in current standing, and a return ticket booked in order to be allowed entry at the Immigration check-point at the International Airport in Providenciales.

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Checking In

Check-Ins begin at 3:00pm, however if you arrive early we will do everything we can to get you into your room as soon as possible!

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Checking Out

Check-out: Check-out time is 11:00am.  
Baggage can be stored at the Front Desk for Guests departing later in the day.

Check with the Front Desk if you would like a late check-out. This is very difficult during high season, since there will almost always be someone arriving the same day you depart.

 

IMPORTANT!
EARLY DEPARTURES: If you are departing prior to 7:30 am, please checkout with the front desk the night before the office closes.  We can help arrange for a taxi to pick you up in the morning.

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Ammenities

All rooms come fully furnished with:

  • Cable TV, with access to Flight Arrival & Departure Schedule

  • Coffee Makers

  • Hair Dryers

  • High-Capacity AC Unit

  • Ice Bucket

  • Internet Access including FREE WIFI

  • Microwave

  • Mini-Fridge

  • Modern TVs

  • Safes to secure your valuables and laptop

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Wedding Information

From Destination Weddings & Honeymoons:

Turks and Caicos: Providenciales’ Grace Bay Beach is widely considered one of the Caribbean’s finest, with 12 miles of powder-soft sand backed by translucent waters. The charming, two-story Sibonne s its right in the center of it, featuring 30 rooms and a separate one-bedroom apartment just 30 steps from the sand. Why can you get so close? The hotel was the first built on the beach, long before the influx of high-end hotels hit the island. Say your vows on the sand, dressed up with a conch-shell-lined aisle and a floral arch. Then move to the wide wooden deck of the ocean-facing Bay Bistro for a feast of grilled lobster, barbecue chicken and smoked conch chowder, the house specialty.

Destination Weddings & Honeymoons

– Best Beach Values

 

From the moment you arrive at Sibonné Beach Hotel, you’ll understand why Grace Bay Beach is one of the most spectacular settings for your Caribbean Wedding Day in the Turks & Caicos Islands.

 

Our staff at Sibonné Beach Hotel and Grace Bay Bistro will make sure that your wedding on Grace Bay Beach is perfect!

For intimate weddings for just the two of you – or weddings that use the entire hotel as their private resort on Grace Bay – Sibonné Beach Hotel will make your wedding an occasion you’ll never forget!

Planning your wedding at Sibonné Beach Hotel is easy!

  • Contact our group reservations coordinator at 866-644-1658 or by email at marie@sibonne.com.

  • After you reserve your dates, contact Joan at Bay Bistro to start planning your beach wedding and any dinners or receptions at Bay Bistro.

 

 

From Bridal Guide:

Before the Turks and Caicos developed into a luxury beach destination, there was just one tiny, quaint motel on beautiful Grace Bay Beach. It’s still there today, and it’s as cute as ever. A two-story, pale- pink, West-Indies-style property with traditional shuttered windows and fretted balconies, Sibonné doesn’t have a spa or fancy amenities. But it does sit on prime real estate, and has a lovely open-air, beachfront bistro with a white timberwork ceiling, a small pool set in a pretty courtyard, and 28 comfortable rooms.

 

Bridal Guide – Top Caribbean Honeymoon Spots

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Policies

Cancellation policy

Deposits are refundable if reservation is cancelled within cancellation policy guidelines:

04/15 – 12/20 (April 15 to December 20):

14 days prior to arrival or be charged 1 or 3 nights depending on the length of the reservation that is being cancelled.

12/21 – 01/05 (December 21 to January 5):

30 days prior to arrival or be charged for entire stay.

01/06 – 04/14 (January 6 to April 14):

30 days prior to arrival or be charged up to 3 nights.

For modifying or cancelling a reservation please email "info@sibonne" or call 888-570-2861 Toll Free

 

Hurricane Season Policy

The Sibonne Beach Hotel at Grace Bay offers a No-Hassle, 100% Refund Policy, in the event of a hurricane occurance during the Hurricane Season, June 1 - November 30.

 

If the threat of a hurricane prevents travel to Providenciales, or otherwise interferes with our guest’s vacation, we will offer a 100% refund of any unused portion of the resort stay, no questions asked.

 

Our policy is liberal, generous and easy to understand: If the NOAA National Hurricane Center says that Turks and Caicos Islands are under a Hurricane Watch or Warning and inside the “3-Day (72-hour) Zone of uncertainty, inside the white cone” for a Hurricane (code “H”) or Major Hurricane (code “M”), guests may elect to cancel their stay and receive a full refund. The policy is in effect for Hurricane only, not for lesser impacting Tropical Storms.

 

Tropical Storm Warning:

If the Turks and Caicos Islands are under a “Tropical Storm” warning and this impacts guest’s ability to travel to the island, they can elect to receive a credit for a return stay of the same value, valid for one year. There will be no refunds issued for Tropical Storms.

 

Pre-arrival Cancellations:

Guests who choose to cancel the entire duration of the trip due to Hurricane conditions (based on terms and conditions outlined) will be fully refunded with no cancellation penalties.

 

In-House Guests Departing Early:

Guests who choose to depart early from Turks and Caicos will be credited for the “unused nights” and fully refunded.

 

Missed Flights and/or Delayed Arrivals:

If hurricane conditions cause guests to miss a flight, and/or otherwise arrive one or more days late to the resort, guests will receive a full refund for any such days, or you may have the option of extending your vacation to the original planned time, based on availability. Airline ticket holders are subject to the airlines’ policies and guidelines.

 

Evacuation Orders:

In the event that the Turks and Caicos government issues a mandatory evacuation order, guests will receive a full refund of any days for which they are unable to use the resort resulting from the evacuation order. Guests who are unable to depart due to airport closures will be offered a distressed rate, IF the hurricane makes landfall resulting in a disruption of services at the resort.

 

Post-Hurricane Damage:

If the resort is damaged by a hurricane and is temporarily uninhabitable while repairs are being performed, guests will receive a full refund of those days booked.

 

 

Welcome home!